SmartMatch – load proposals

Matching offers from shippers will now find you by themselves

On the Trans.eu platform you can already receive freight offers, i.e. load transport directly from reputable shippers and forwarders. It is a completely new tool and a new way of cooperation in transport.

Why use the new offers?

  • You get the best matching load proposals,
    without having to search the exchange and negotiate on the communicator
  • Clear rules: each offer from the shipper has a validity period and conditions of carriage,
    and the rate is always negotiable.
  • Making transactions with a counterparty is simple and automated
    without calls, emails, and telephones.
    Just enter the price, confirm your choice, and wait for the decision
  • You have a chance to cooperate with reliable shippers on a regular basis.

How does it work?

  • 1

    The shipper publishes the freight, i.e. the load offer

    They define load parameters,
    places of operation, and conditions of transport.
    They can give a rate or ask for a valuation.

  • Algorytm dopasowuje firmy z giełdy Trans do potrzeby załadowcy

    2

    The algorithm matches companies
    from the Trans exchange to the needs of the shipper

    An advanced algorithm searches for those companies that best match the loader’s criteria.
    It takes into account such variables as: searched and clicked offers, company fleet, ratings, certificates.
    On this basis, it builds a list of companies to which the loader sends an offer.

  • 3

    You receive a load offer on the messenger

    If the algorithm has picked you in a match, you will receive an offer.
    To view it, click on the link
    and log in to the new version of the Trans.eu platform (beta) with your TransId and password.

  • 4

    You check the offer
    and respond to it

    Are you satisfied with the terms and conditions? Accept the offer. You can offer your own rate – it will take a few seconds. The loader will compare your offer with others and choose a company for freight forwarding.

  • 5

    You check the offer
    and respond to it

    Are you satisfied with the terms and conditions? Accept the offer. You can offer your own rate – it will take a few seconds. The loader will compare your offer with others and choose a company for freight forwarding.

FAQ

WHAT IS SMARTMATCH?

It is a system for matching load proposals and transport companies.

HOW DO I RECEIVE OFFERS FROM SHIPPERS?

The algorithm selects shippers’ offers according to companies’ profiles on the exchange. It chooses those with good ratings from counterparties, certificates and a modern fleet. In order to choose you, take care of your image on the platform. Everything you add to your company’s profile increases the chance for a good match!

WHY DID I RECEIVE AN OFFER?

The SmartMatch algorithm searches for those companies that best match the loader’s criteria. It takes into account such variables as: searched and clicked offers, company fleet, ratings, certificates. On this basis, it builds a list of companies to which the loader sends an offer.

WHY AM I RECEIVING AND OFFER THAT DOES NOT MATCH MY PROFILE?

The algorithm is in a beta phase, so it may not be perfect in the beginning. However, it learns from historical data. With each subsequent action, its adjustment of the offer to the company will become more and more accurate.

WHAT DATA IS ANALYSED BY THE ALGORITHM?

The algorithm has access only to data on activities undertaken on the platform, such as: searched directions, clicked offers and the content of company profiles: received ratings, fleet, certificates, and licenses. It adjusts the given data to the loader’s offer: load parameters, route, fleet requirements. In this way it can create a match and send an offer to the right company. All sensitive data, i.e. personal and register data, are encrypted by the system and the algorithm has no access to them.

CAN ANOTHER USER SEE THAT I HAVE RECEIVED A PROPOSAL?

No. Receipt and negotiation of offers takes place only between the Loader (Freight Forwarder) and the Carrier.

DOES THE SHIPPER KNOW THAT I REJECTED THE PROPOSAL?

No. Until the offer is submitted, the Loader does not know which carriers have received it. Its rejection is therefore not visible to anyone other than the recommended company.

DO OTHER CARRIERS SEE MY OFFER?

No. Only the Loader can see the offers submitted by Carriers.

WHAT TO DO TO INCREASE THE CHANCE OF RECEIVING FREIGHT PROPOSALS?

The algorithm selects loaders’ offers according to companies’ profiles on the exchange. If the company is active on the exchange, has a well-filled profile, positive feedback from counterparties, certificates, and a modern fleet, it has a chance to receive load proposals.

WHAT TO DO TO INCREASE THE CHANCE OF SELECTION BY THE SHIPPER?

The shipper will assess the credibility of the company on the basis of its profile. Having up-to-date documents, certificates, assessments, and references from Counterparties will therefore be one of the criteria for such assessment.

IF I ACCEPT THE OFFER, DOES IT MEAN THAT I HAVE ALREADY CONCLUDED A TRANSACTION?

Not yet. The algorithm sends offers to more than 1 company. Acceptance of the offer means that your proposal will go to the loader. They can select or reject it. When your proposal is selected by the loader, you will receive a confirmation message with further instructions.

I WON THE FREIGHT. HOW TO EXECUTE AN ORDER?

If the loader has selected your offer, you will receive an order link with detailed information about the dates and locations of the operation to your e-mail address. Accept the order and proceed with its execution.

WHY DID I NOT RECEIVE THE ORDER EVEN THOUGH I ACCEPTED THE OFFER?

If you have not received a notification of a won freight, it means that the loader has chosen an offer from another company. However, if you have received a confirmation of receipt of the freight, but you have not received the order, go to the Freight module on the new version of the platform, go to the details and contact the loader. You can also check the Orders module. In case of any problems, please contact Customer Service.

HOW DO I UNSUBSCRIBE FROM RECEIVING OFFERS?

By resigning from offers sent by the algorithm, you will lose the chance to cooperate with the best loaders. However, if you would like to exclude your company from the matches, please contact Customer Service.

Any questions? Contact the helpline